The art of saying goodbye starts very simply with a list: should you say goodbye? Does the client pay his/her bill or not? Does he/she fight you over the amount you have charged? Does he/she follow your advice or just … Continue reading →

Sometimes a client will come to my office and bring a number of other people with her (or him or them). This may or may not be a good idea, depending on circumstances. For example, if the client is a … Continue reading →

This may, actually, be a running theme on this blog. But I just can’t help it. It appears that big firms charge 2 or 3 times as much as I do, even when I charge the same hourly rate (which … Continue reading →

When faced with a sales clerk pressuring you to sign AT&T cell phone contract or buy that dish network tv contract that bundles all of your services together, do you sign papers after you read them? Or do you sign … Continue reading →